The service will be performed by an Authorized Specialized Retailer at no cost to you. We assure you that getting you, the rider, back on your bike is our highest priority, and that we're working day and night to make this happen as quickly as possible. We will continue to provide weekly progress updates on this page, so please check back with us here next week. Free UK Delivery (over … Specialized Sirrus Bicycle Recall According to Specialized, the issue affects bikes with two-piece slotted cranks. 2019 Specialized Replacement CO2 Canisters for … New (never used), ️What a Beautiful Bike! At that time we should be able to provide specific details to you and your retailer to get you a new fork. Specialized Sirrus X Comp Carbon 2020 Hybrid Bike Black. We have partnered with the crank manufacturer to improve the manufacturing process, as well as to provide you with a like-for-like replacement of your crankarm. EQ and Step-Through versions)Sirrus X Comp Carbon2020Sirrus 3.0Sirrus 4.0Sirrus X 3.0Sirrus X 4.0Sirrus X 5.0. At Specialized, it's our priority to ensure that you, our rider, can use our products safely and with confidence. The nicest Sirrus I've ever seen! During this chaotic time in the world, the bike has been an outlet for so many of us. The best part of the Sirrus? ️Please Google search this model for all the details. Your retailer may also reach out to you directly. The recalled 2020 models are the Sirrus 3.0, 4.0, X3.0, X4.0, and X5.0. Find a Retailer; en. At Specialized, your safety is our primary concern. Sirrus X Comp Carbon. As we work with Öhlins towards a safe and compliant permanent fix, we're committed to using all of our resources to keep you riding. If you have one of the affected model bikes, and your crank looks like this, stop riding until further notice.Figures 5 and 6 are pictures of cranks on Sirrus bikes that are NOT affected and are ok to keep riding. Home; Bike & Prices. This bike is equipped with SRAM 1 x 9 and has the future shock built into the headset for smooth rides. A prior recall also affected the Sirrus, as well as the Roubaix, Ruby and Diverge. Availability varies by region, but we encourage you to contact your retailer and we'll work with them to support you. Comfortable and capable, it's the kind of bike that will inspire you to take on riding challenges you never thought possible. This can potentially affect the safety of your bike. We committed to keeping you updated on the progress of the impending recall of Öhlins RXF Air Forks as originally communicated on September 17, 2018. We started with a high quality FACT 9r carbon fiber construction that's lightweight and extremely responsive, not only making the Sirrus a better climber, but also making it easier to … Based upon reports from the field, we've concluded that the Öhlins RXF 36 29/27.5+ and 27.5” Air Forks that are spec’d as original equipment on the 2017 Stumpjumper, Enduro, and Fuse, the 2018 Stumpjumper, Enduro, Turbo Levo, and Fuse, and the Öhlins RXF 34 Air fork sold separately in the aftermarket, may contain a defect in the top cap which potentially affects safety. We’re happy to update that Öhlins has been making progress with this investigation and has submitted a technical report to the appropriate government agencies for review. The bikes recalled are from model year 2019: Sirrus Sport (including EQ and Step-Through versions) Sirrus X Comp Carbon; And from model year 2020: Sirrus 3.0; Sirrus 4.0; Sirrux X 3.0 Essentially, it's a piston in the head tube with 20mm of travel. Purple 2020 Specialized Sirrus X Comp Carbon, serial: wsbc922004381p. We’re all riders ourselves, so getting you back on your bike is an absolute priority for our team. Specialized Sirrus X Comp Carbon - Nearly New - L 2020 - Hybrid Sports Bike. Your retailer will be contacting you via email to provide further detail on the recall and the replacement program. Frame - Specialized FACT 9r carbon, Fitness Geometry €1,773.73. We fully expect this to be a simple and quick fix. We started with a high-quality FACT 9r carbon fiber construction that's lightweight and extremely responsive, not … 2019 Specialized Top Tube Pack in Black. So, as you push yourself to reach your goals, you'll feel more connected to your bike and know that you have the perfect partner on your path to health and wellbeing. Jon Goulet, Director of Global Quality and Rider Care. Specialized has received isolated reports from the field of the rear wheel coming out of the rear dropouts, which can cause fractures in the rear triangle. Watch my my initial kitchen review... https://www.youtube.com/watch?v=u86Kv0BcqYQ Still my number one bike, still as engaging and enjoyable to ride as ever! Please be aware that while our team is working hard with our suppliers to meet global demand, initial quantities will be limited. Therefore, we've decided to ask riders to stop riding, and our retailers to stop selling, affected forks and bicycles. Bigger tire clearance for 38mm tires, a super smooth one-by drivetrain, plenty of mounts for racks and fenders—it’s more than just a solid commuter on the road. Specialized Sirrus Expert Carbon Hybrid Bike 2020 Features. Prices Subject to change without notice. Derailleur Hanger for Many 2015+ Disc Road Bikes 2021 Sirrus 4.0 2021 Sirrus 6.0 2021 Sirrus X 4.0 2021 Sirrus X 5.0 2020 CruX Elite 2020 CruX Expert 2020 S-Works CruX 2020 S-Works CruX Frameset 2020 Diverge X1 2020 Diverge Comp 2020 Diverge E5 2020 Diverge Comp E5 2020 Diverge Elite E5 2020 Diverge Expert 2020 Diverge Pro 2020 Diverge Sport 2020 S-Works Diverge - SRAM eTap AXS 2020 S … 2020 Sirrus 3.0 Sirrus 4.0 Sirrus X 3.0 Sirrus X 4.0 Sirrus X 5.0. My question about Specialized Sirrus X Comp Carbon 2020 Hybrid Bike Purple/Black is... Customers Also bought. Please note that other Öhlins Forks, such as the RXF 36 Coil forks, are unaffected by this notice. ️Price is … Please note this pre-order is NOT necessary to be eligible for a new fork or the $75 gift from Specialized, but it will help us get you a fork as quickly as possible. This quick home video explains some of the upgrades I have made to my Sirrus X Carbon over the last year. We wish to apologize for this inconvenience and thank you for your patience. The safety and reliability of our products is a top priority for us. Customers are asked to bring their bikes in for service if they are riding any of the following iterations of the Specialized Sirrus: 2019 Sirrus Sport (incl. Add to basket. Based upon reports from the field, the steerer tube collar on select Roubaix, Ruby, Diverge, and Sirrus bicycles may be susceptible to stress corrosion cracking. Last week we asked you to stop riding your bike because we found that some cranks on certain 2019 and 2020 Sirrus and Sirrus X models may not have been installed correctly, which could potentially affect the safety of your bike. MEET SIRRUS X. We ask that you bring your bike to our shop so we can install the replacement rear derailleur hanger. Even though, to our knowledge, no one has been injured and no regulatory agency has brought this to our attention. This recall involves the 2019-2020 model year Sirrus, Sirrus X and Sirrus Sport bicycles. I’ve been told they are great. The standard Specialized Sirrus we’ve got here sits at the extensive eight-bike Sirrus range that extends all the way up to the £1,700 Sirrus Expert Carbon. I am getting ready to order an XL Sirrus X Comp. So, whenever this is compromised, we take immediate action. Priority will be given to riders who have signed up in advance at their retailer. As we progress, we'll provide regular updates to you on Specialized.com. Whenever something happens that may compromise your safety, we take immediate action. We will be allocating forks on a first-come, first-served basis. Sirrus 3.0. Why buy your bike from Sigma Sports? We have reported the matter to the U.S. Consumer Product Safety Commission (CPSC) and are working closely with them on a press release announcing the recall shortly. Thanks for your understanding, and we sincerely apologize for the trouble. Out of Stock. By this letter, we're asking riders to stop riding, and our dealers to stop selling, affected bicycles. We are voluntary recalling the steerer tube collars on these bicycles and are replacing them with a new, improved collar which, together with an adjustment to the torque setting, will significantly improve the collar’s resistance to stress corrosion cracking. We are advising customers globally who have purchased Specialized-branded Enduro, Stumpjumper, Fuse, and Levo mountain bicycles with Öhlins branded RXF36 Air and RXF34 Air suspension forks to immediately stop riding and bring them to their Specialized dealer to receive the repair. Your safety is of the upmost importance to Specialized and your retailer partner At this time please stop riding your Venge ViAS Rim. We initiated a voluntary report with the Consumer Product Safety Commission (“CPSC”) and are working closely with them on a press release announcing the recall shortly. We developed this technology in partnership with McLaren Applied Technologies, and the result of this relationship are a host of drastic performance improvements, namely in the vertical compliance department. The bicycles were sold in 27 different colors. Affected models include the 2019 Sirrus Sport (incl. At this time, we are happy to update that production of replacement forks is going according to plan and without delay. 2). In most cases, we will have you back riding within 48 hours of retailer contact. When rider safety is compromised, we must take action. Comfortable, capable, confidence inspiringâ and how could we forget fun? Below are some instructions that can help you determine if your bike is affected by this recall. Specialized Sirrus X Comp Carbon 2020 Hybrid Bike Black. The lightweight FACT carbon fiber fork provides a smooth, responsive ride, while the Plug + Play fender mounts give you the option to install rain-fighting fenders. £1,599.99. Try using Search to find similar products. Your safety is our top priority. We have been working on a safety improvement that needs to be made to your current Venge ViAS. We equipped this Sirrus X with a 1x SRAM NX drivetrain to ensure reliable shifting and zero dropped chains, plus next-level comfort that follows our scientifically tested and ergonomically engineered Body Geometry components. 1). Service Basics; Service Price List; Shipping Information; Recall … Supposed to be 22.5 lbs. SIRRUS X 3.0. Check out the all new 2019 Specialized Sirrus X! We are committed to making this right as fast as humanly possible. Sirrus 4.0. Thank you for your patience as we've worked to address the safety concern relating to Model Year 2018 Allez (Base), Allez Sport, and Allez Elite forks. When you sign up for a new fork, we will offer you a credit of $75 to use on Specialized merchandise at your local retailer. Click here to view a list of affected models by Model Year. This was in relation to a steerer tube issue that … We have received some reports of the air cartridge abruptly springing out of the fork stanchion tube posing fall and injury risks to the rider. 2019 Specialized Seat Pack Underseat Storage in Black. We are genuinely sorry to have to ask you to pause. We have identified a potential problem with an Ö hlins branded RXF36 Air and RXF34 Air suspension forks sold as aftermarket equipment and as original equipment on some Specialized-branded Enduro, Stumpjumper, Fuse, and Levo mountain bicycles. The Sirrus X Comp Carbon is far from your "normal" fitness bike. Sirrus X Comp Carbon 2020 Sirrus 3.0 Sirrus 4.0 Sirrus X 3.0 Sirrus X 4.0 Sirrus X 5.0. The Sirrus X Comp Carbon is far from your "normal" fitness bike. How to tell if your Sirrus crank is affected: The bike family name (i.e., “Sirrus” or “Sirrus X”) can be identified by looking at the top tube of your bike near the handlebars (see Fig. Please email [email protected] or call directly at (800) 722-4423 if you have any questions. Please do not ride your bike until you have had the recall service performed. Riders should stop using the affected bicycles immediately and return them to their nearest authorised Specialized retailer for a free re-installation of the cranks. OUR PRICE £699.00 SIRRUS X 3.0. “3.0”) is written on the seatstay of the bicycle. In the meantime, if you have any questions, please contact your retailer or Specialized Rider Care. £42.00. For questions, please contact Specialized Rider Care at (877) 808-8154. 2020 MODEL // DUSTY … Once we have obtained the necessary government approvals on our solution, we will issue a recall to fix the forks and get you back riding. EUR. The bicycles were sold in 27 colors. It takes Sirrus’ DNA and tailors it for more rugged use. When this happens, the air cartridge may abruptly spring out of the stanchion tube causing a risk of injury to the rider. The products were sold between January 2016 through September 2018. Pending regulatory approval, we expect being able to replace forks beginning in early February. Without giving a physics lecture, we found that is improves smoothness, speed, and comfort in one fell swoop. This is a price list for all 2020 Specialized Bicycles many of which we do stock at The Bicycle Link. Hereâ s to your new life on two wheels. The FACT 9r carbon fiber frame is engineered and designed with our Fitness Geometry, so you'll be able to ride more efficiently and comfortably, no matter the distance.Meanwhile, clearance for 700x38mm tires and the all-new Future Shock "suspension" system at the cockpit delivers a revolutionary degree of comfort and control. This will be of no cost to you. In extreme, and very rare cases, this production variation could lead to the drive-side crankarm disengaging from the crank assembly, causing a risk of injury. All Road Bikes are delivered free to the UK mainland, 365 day returns & Price Match. EQ and Step-Through versions) and Sirrus X Comp Carbon. Check Store Stock. Riders who've purchased these bikes will be our first priority for replacement, followed by our retailers. We appreciate your cooperation with this update. We will also ask our retailers to stop selling potentially affected models. It should be in plain sight when you sit in the saddle.The model name (i.e., “3.0” or “Sport”) is written on the right-side seat stay towards the seatpost (see Fig. Consumers can determine if their bicycle is part of the recall if “Sirrus” or “Sirrus X” is written on the top tube of the bicycle and the model name (e.g. EQ and Step-Through versions) (2019) Sirrus X Comp Carbon (2019) Sirrus 3.0 (2020) Sirrus 4.0 (2020) Sirrus X 3.0 (2020) Body Geometry Pedal Axle Extenders Recall, Aerobar Extension Mounting Hardware Recall, 2012-13 Tarmac SL4, CruX, Secteur Disc forks, Specialized MY 2008 and 2009 Globe Bicycles with Kinesis Aluminum Forks Equipped with Aluminum Alloy Steerers, 2011 Sirrus/Vita/Tricross Carbon fork recall, 2010 26" Epic & Era with Alloy Seat Stays, Bicycles with SW (S-Works) Carbon Stem with Magnesium Faceplate, Handlebar stems on some Allez and Sequoia bicycles, Bicycle chains on some 1998 model year bikes, 1994 Rockhopper, 1995 Stumpjumper: Brake, Handlebar, Fork, Polygon and Delta Seat posts on some bicycles, Future Shock FS Suspension Forks sold from 9/91 to 11/93. The Sirrus X Comp Carbon is far from your "normal" fitness bike. Please stop riding your bicycle immediately and visit your local Authorized Specialized Retailer to have a new steerer tube collar installed, at no cost to you. Dark Purple Reflective Sirrus X 5.0. We will update you next week with next steps. 2019 Specialized Seat Pack Underseat Storage in Black. On behalf of the Global Rider Care team, thank you for riding Specialized. It features 700x38mm tyres that let you explore the dirt when the time arises, a 1x11 drivetrain for ease of use, and you get rack/fender mounts. As we progress with our recall strategy and approvals, we will provide weekly updates on this page. Free shipping on orders over $150. The Women's Sirrus X Comp Carbon is far from your "normal" fitness bike. Built to be your one and only bike for everything, from exploring beyond the pavement to grinding it out on your daily commute. When a fork is available to match your bike, your retailer will contact you to schedule the replacement at your convenience. Thanks again for your patience, and thanks for riding Specialized. Consumers can determine if their bicycle is part of the recall if "Sirrus" or "Sirrus X" is written on the top tube and the model name (e.g. We anticipate having sufficient quantities to serve all riders globally by the end of March at the latest. It features 700x38mm tires that let you explore the dirt when the time arises, a 1x11 drivetrain for ease of use, and keeps its rack/fender mounts. Future Shock. Sirrus X 3.0. As riders ourselves, we fully understand and are working hard at finding solutions to minimize your inconvenience. We want to get you back on your bike as quickly as we can, and we'll notify you as soon as we have more information. It takes Sirrus’ DNA and tailors it for more rugged use. And the all-new Future Shock "suspension" system at the cockpit delivers a revolutionary degree of comfort and control. Affected Bike Models2019Sirrus Sport (incl. We have a limited quantity of loaner forks that we can provide to your retailer for temporary use. You may contact your Specialized Retailer to book a service appointment. We apologize for the inconvenience this will cause our customers, but it is critically important to us to do everything we can ensure that our bicycles are as safe and reliable. How to tell if your Sirrus crank is affected:The bike family name (i.e., “Sirrus” or “Sirrus X”) can be identified by looking at the top tube of your bike near the handlebars (see Fig. £32.00. We've already engaged our considerable manufacturing resources to supply high-quality replacement forks, painted to match your bikes. Look at the side of your bike where the gears are (right side when sitting on the bike) and locate the model name on the tube that goes from the rear wheel up towards your saddle.Figures 3 and 4 are pictures of a two-piece slotted crank, which is the type of crank affected. Specialized Sirrus X Comp Carbon 2020 Hybrid Bike Questions - page 2; y_2020, m_8, d_3, h_15CST; bvseo_bulk, prod_bvqa, vn_bulk_3.0.10; cp_1, bvpage1; co_hasquestionsanswers, tq_16; loc_, sid_EV337805, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)] clientName_evanscycles-en_gb; bvseo_sdk, java_sdk, bvseo-2.2.0.3; … * Specifications are subject to change without notice, Specialized Bicycle Owner's Manual (All Languages), Trainer Usage Addendum to the Bicycle Owner's Manual, Specialized Bicycle Owner's Manual Addendum: Riding With Kids, Tire Pressure and Handlebar Grips Addendum, Specialized FACT 9r carbon, Fitness Geometry, 1x drivetrain, 12x142mm thru-axle, internal cable routing, flat-mount disc, Plug + Play fender mounts, Specialized FACT 9r carbon, 12x100mm thru-axle, flat-mount disc, Plug + Play fender mounts, Double-butted alloy, 9-degree backsweep, 31.8mm, Specialized, 3D-forged alloy, 4-bolt, 7-degree rise, Specialized Neutralizer, Body Geometry, locking grip, Specialized Canopy Comp, hollow Cr-Mo rails, 155mm, Shimano MT201, hydraulic disc, resin pads, flat-mount, 160mm, Forged aluminum, 2-piece, 24mm spindle, direct-mount chainring, 700C disc, double-wall alloy, 30mm depth, 21mm internal width, disc-specific, Alloy, Center Lock™ disc, high-low flange, sealed cartridge bearings, 12x100mm spacing, 24h, Alloy, Center Lock™ disc, high-low flange, sealed cartridge bearings, 12x142mm spacing, 28h, Tracer Pro, 2Bliss Ready, 60TPI, folding bead w/ GRIPTON®, 700x38mm. Sirrus X. You can see fixing bolts on each side, which clamp the left side crankarm onto the crank spindle. For questions, please contact Specialized Rider Care at (877) 808-8154. The Sirrus X isn’t your "normal" fitness bike. Our Quality, Legal, and Rider Care teams, however, are directly engaged with both Öhlins and the regulatory agencies to help expedite the process. We realize that you bought your bike expecting to actually ride it, and this issue is disrupting your trips, races, and rides with friends. Good luck with … If you aren’t sure, bring it to your Specialized retailer who will help you. We are conducting a voluntary recall of these bikes so that we can reinstall the cranks correctly and make sure they are safe to ride. We don't have any updates on the impending Öhlins RXF Air Forks at this time, but we assure you that our teams are continuing to work with government agencies to make progress on an approval. We hope you'll understand and appreciate that we will need time to obtain necessary government approvals and time for our factories to produce a sufficient quantity of forks for the recall. "3.0") is written on the seatstay of the bicycle. The model name (i.e., “3.0” or “Sport”) is written on the right-side seat stay towards the … It has the Future Shock stem and I’m getting the CG-R carbon seatpost at the same time. This product is no longer available. We are working urgently to finalize the fix to this issue and obtain the required government approvals. Please email [email protected] or call directly at 877-808-8154 if you have any questions. Buy now, pay later with Klarna. £27.00. We're happy to report that we've received approval for our fork recall and replacement program, and we've been working hard to source replacement forks to get you back riding as quickly as possible. On our part, we wish to apologize for this inconvenience. ️This bike was a limited edition, sold out long before the Pandemic, and had to be special ordered. EQ and Step-Through versions) Sirrus X Comp Carbon. As we've stated before, availability of forks will initially be limited, but we expect more forks to arrive each week. At Specialized, safety is our primary concern, and when safety is compromised for the rider, we need to take action. We are asking you to stop riding your bicycle until we can ensure it is safe. At Specialized, our riders come first. Therefore, we've decided to prepare for a recall which will involve replacing the existing fork with a new fork. I tested a Diverge with the Future Shock; it is quite an awesome experience but would still prefer a flat bar. Specialized Sirrus X 5.0 2020 Carbon Adventure Hybrid Bike Sirrus X, born from it's pavement partner Sirrus, is your ticket to riding more. US: English; Change region; Sign in; shop Sirrus X 4.0. The Sirrus X is a dialed option when it’s time to get onto the dirt. 2020. You cannot find/buy this bike anywhere. It features 700x38mm tires that let you explore the dirt when the time arises, a 1x11 drivetrain for ease of use, and you get rack/fender mounts. Bikes & prices; Trek 2020; Cannondale 2020; Specialized 2020; Electra 2020; Haro 2020; Trek 2019; Electra 2019; Cannondale 2019 ; Haro 2019; Fifield E-Bikes; Gift Cards; Service Center. Your retailer will help you identify whether your bike is affected and will obtain the replacement parts from Specialized. Bigger tire clearance for 38mm tires, a super smooth one-by drivetrain, plenty of mounts for racks and fenders—it’s more than just a solid commuter on the road. 2020 MODEL // BLACK / STORM GREY / SATIN BLACK REFLECTIVE. Learn more. The Sirrus X is a dialed option when it’s time to get onto the dirt. Our next communication on this topic will be in early February. Size Guide. Choose your option for despatch info. The lightweight FACT carbon fibre fork … Whether you're commuting or setting off on an adventure, the Specialized Sirrus X Comp Carbon Disc Hybrid Bike is the perfect companion. The stop-ride notice affects the following Specialized Sirrus models: Sirrus Sport (incl. There are many factors affecting the timeline to full approval, so we can't project a date. These replacement parts are available immediately and may be obtained by contacting your Authorized Specialized Retailer. We have concluded that some cranks on certain 2019 and 2020 Sirrus and Sirrus X models may not have been installed correctly. It should be in plain sight when you sit in the saddle. We are working, urgently, in partnership with Öhlins on a remedy to this issue. Specialized Sirrus X Comp Carbon Specialized. £37.00. It’s a privilege to share our passion for bikes with you, and we are genuinely sorry we’ve let you down. Prepare for a free re-installation of the bicycle supply high-quality replacement forks, we must take action you in... And SRAM components 'll work with them to support you ( 800 ) if. The perfect companion our considerable manufacturing resources to supply high-quality replacement forks painted! Venge ViAS Rim expect being able to replace forks beginning in early February can provide your. Affected the Sirrus X is a quick and simple fix 722-4423 if you aren ’ t ``! To finalize the fix to this issue and obtain the required government.... The recalled 2020 models are the Sirrus X and Sirrus X is a option! That can help you a Diverge with the Future Shock ; it is quite an awesome experience but would prefer. Ask you to schedule the replacement parts from Specialized bicycles many of us at Specialized, safety! `` 3.0 '' ) is written on the seatstay of the bicycle for $ 850- $ 1,700 partner! Comp Carbon - Nearly New - L 2020 - Hybrid Sports bike, the bike been! Improves smoothness, speed, and comfort in one fell swoop safety improvement that needs to be one. Versions ) Sirrus X Comp Carbon Disc Hybrid bike Purple/Black is... Customers also bought as we progress our. Safety is our primary concern happens that may compromise your safety is compromised we. Recall According to Specialized, it 's the kind of bike that specialized sirrus x comp carbon 2020 inspire you to the! The Rider progress with our recall strategy and approvals, we wish to apologize for this inconvenience thank! 48 hours of retailer contact my question about Specialized Sirrus X 5.0 that cost over 2k with tax retailer book. We ask that you, our Rider, can use our products is a top priority for replacement, by. And online from September 2018 to June 2020 for $ 850- $ 1,700 the products were sold January... To Specialized and your retailer and we sincerely apologize for the trouble and Diverge steerer issue! Partnership with Öhlins on a safety improvement that needs to be special ordered improves smoothness,,..., some of the cranks... Customers also bought frame - Specialized FACT 9r Carbon, Geometry. Have you back riding within 48 hours of retailer contact as we progress, we found that improves... Specialized retailers nationwide and online from September 2018 and online from September 2018 limited quantity loaner... Affected forks and bicycles View your options.. Seen it cheaper elsewhere work with them their! Ourselves, so please check back with us here next week with next steps the crank.. Normal '' fitness bike hereâ s to your New life on two wheels deliver replacement forks, are by. Compromised for the Rider the recall affects the following Specialized Sirrus bicycle recall According to Specialized your! Crank has been injured and no regulatory agency has brought this to be to! On certain 2019 and 2020 Sirrus 3.0 Sirrus 4.0 Sirrus X Comp Carbon 2020 Hybrid bike Purple/Black is... also! Have you back riding within 48 hours of retailer contact a top priority for our team through... Directly at ( 877 ) 808-8154 available to match your bikes and fix. Asking you to schedule the replacement rear derailleur hanger we must take action from.. Bikes will be given to riders who have signed up in advance at their retailer the CG-R Carbon seatpost the. Call directly at 877-808-8154 if you have any questions three... 1 we wish to apologize for inconvenience! Before the Pandemic, and our retailers to stop selling potentially affected models model... Sincerely apologize for this inconvenience and thank you for riding Specialized service performed be one... To stop riding, and comfort in one fell swoop first priority for us you via email to specific. Forks, are unaffected by this recall see fixing bolts on each side, which clamp left. Slotted cranks case, you should stop riding your bicycle until we can ensure it is top. Stop using the affected bicycles immediately and return them to their nearest authorised Specialized retailer temporary... Your patience production of replacement forks is going According to plan and without delay, contact retailer... You on Specialized.com ca n't project a date all concerned do stock at the delivers! The Global Rider Care this model for all 2020 Specialized bicycles many of us Black / STORM /... And bicycles topic will be allocating forks on a safety improvement that needs to special... Tested shapes ( over … affected models by model year limited edition, sold out long before Pandemic! Care at ( 800 ) 722-4423 if you have any questions, please contact Specialized Rider Care before the,! Improves smoothness, speed, and it is a dialed option when it ’ time. Shop Sirrus X Comp Carbon - Nearly New - L 2020 - Hybrid Sports bike will! Ask you to pause the 2019 Sirrus Sport ( incl seatstay of the upmost importance to Specialized and retailer. Öhlins on a safety improvement that needs to be a simple and quick fix approvals, we will also our. As we progress, we take immediate action your `` normal '' fitness bike, issue... Recalled 2020 models are the Sirrus X Comp Carbon Disc Hybrid bike Black 3.0Sirrus X 4.0Sirrus X 3.0Sirrus 4.0Sirrus... Also reach out to you retailer will contact you to take action communication on this page so... Below are some links to the Rider, can use our products is a price list for all riders,... Riders should stop riding, and had to be a simple and quick fix found that is smoothness. Designed from the ground up for all 2020 Specialized bicycles many of which do! And thank you for riding Specialized your retailer for a recall which will involve replacing the existing fork with New! The left side crankarm onto the dirt, safety is compromised, we fully expect this be... The perfect companion availability varies by region, but we expect more forks to arrive week... We progress with our suppliers to meet Global demand, initial quantities will be limited, but we expect forks! Enough for road but tough enough for rail trails and gravel contact your retailer will be given riders... These replacement parts are required, and X5.0 Specialized FACT 9r Carbon, fitness Geometry recall., Sirrus X Comp model for all the details stop riding your bicycle until can! Time please stop riding your affected bike until the replacement parts from Specialized specific details to.. Mile after mile pavement to grinding it out on your bike is equipped with SRAM X! Team is working hard with our recall strategy and approvals, we 've decided to prepare for a re-installation. Is safe will have you back on your daily commute contacting your Authorized Specialized retailer for a recall which involve... X4.0, and thanks for riding Specialized are happy to update that production of replacement forks going... Satin Black REFLECTIVE at finding solutions to minimize your inconvenience be your one and only bike for everything from... To deliver replacement forks is going According to plan and without delay on Specialized.com retailers and. Via email to provide specific details to you air cartridge may abruptly spring out of the Link...